Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment only. It is never a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never view gaming as an investment or income source.

Age Verification

You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use Rocket Casino. We take age verification seriously and conduct checks to ensure all players meet this requirement. By accessing our platform, you confirm that you meet the minimum legal age in Australia.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family or friends
• Gambling with money needed for bills, rent, or essential expenses
• Spending more time and money on gaming than intended
• Feeling anxious or irritable when not gambling
• Neglecting work, school, or relationships due to gambling
• Borrowing money to fund gambling activities
• Lying about the amount of time or money spent gambling
• Using gambling to escape stress, anxiety, or depression
• Failed attempts to cut back or stop gambling

If you recognise any of these signs in yourself or someone else, help is available.

Self-Help Tools

Rocket Casino provides responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a chosen timeframe
• Reality Checks: Receive periodic reminders about how long you have been gaming and money spent during your session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gambling

These tools are available in your account settings. We encourage you to use them as part of your responsible gaming approach.

Support Organisations

If you are experiencing problems with gambling, confidential support is available from these trusted organisations:

Australia

• Gambling Help Online – Free counselling and support services for problem gambling in Australia
  www.gamblinghelponline.org.au
• National Gambling Helpline: 1800 858 858 (free call from anywhere in Australia)

United Kingdom

• GamCare – Free support and information for problem gamblers and their families
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Problem gambling prevention and treatment resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Confidential helpline and treatment referrals
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre with problem gambling resources

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out to one of the support organisations listed above. Help is confidential, non-judgmental, and available 24/7 in many cases. Taking action early makes a real difference.

Remember: seeking help is a sign of strength, not weakness.